Help Center

Frequently Asked Questions

General Questions

Do I need top have an account to order?

How do I contact you?

How quickly do you answer my email?

Shipping & Handling

Shipping Times

Free Shipping

Can I change my shipping address after my order has been placed?

Where is VikingDragons.com located and where do you ship your products from?

Orders & Payments

How long is order processing time?

What payment method do you accept?

How secure is my order?

Returns & Cancellations

How do I change or cancel my order?

I'd like to return an item - what is the procedure?

How long is the return process?

Products

I received damaged item - what do I do?